Frequently asked questions
- Can I book with you direct?
In order to book one of your favourite Dolgoch Mill Cottages, we ask that you book directly with our booking agent, Sykes Cottages. You will be able to check instantly via their website whether we have availability on your preferred dates. However, we are very happy for you to contact us either via email or phone on 07940 403940 if you have any general enquiries.
- Can you accommodate families with babies and young children?
We welcome families with children and are delighted with the high praise received from families who have stayed at Dolgoch Mill Cottages. However, the natural character and historic qualities of the cottages means that, regrettably, we can not accept bookings at Dolgoch Mill Cottages for families with babies or very small children for safety reasons as there are open tread staircases in the cottages and no stair gates.
Please also note that there is a stream adjacent to the grounds and there are some plants in the gardens that are poisonous if eaten so we therefore ask that children are supervised at all times. There are a few books and games in the cottages and the TV has a built in DVD player.
- Can you accommodate people with disabilities?
We welcome everyone to Dolgoch Mill Cottages. However, as a Grade II listed building over a century old, the premises have limitations in terms of accessibility. For example, there are small steps outside each of the cottages and the bedrooms and bathroom are upstairs and only accessible via an open-tread staircase.
- Do you provide any entertainment on site?
Each of the cottages has a television offering all of the FreeSat channels and a smart set top box giving access to some internet viewing platforms. The television has a built in DVD player, plus we also provide a selection of games and books for you to enjoy.
- Where can I buy food?
There is a Premier store in the neighbouring village of Drefach Felindre which is just a 10 minute walk or a two-minute drive away. Premier is a general store, off-licence, newsagents and Post Office. There is also a supermarket in Newcastle Emlyn, just 4.5 miles away.
- Can I eat out locally?
Within walking distance there are two pubs worthy of a visit. One serves traditional pub food every evening and additionally sandwiches and snacks during weekend lunchtimes. The other serves food Friday and Saturday evenings and a home made wholesome Sunday lunch that is well worth booking. There is also a fish and chip takeaway that is open Tuesday through Saturday. There is a wide choice of country and coastline restaurants and pubs within a 30 minute drive with a TripAdvisor Certificate of Excellence Country Pub and Restaurant just 3.5 miles away. The market town of Newcastle Emlyn, just 4.5 miles away, has several restaurants and further takeaways. If you enjoy walking in quiet country lanes then there is another pub about a 30 minute walk where you’ll be able to get evening and daytime meals. Put on more stout shoes and turn your walk into an adventure by choosing the longer country paths and tracks; you’ll quickly find yourself surrounded by stunning scenery as you meander through the valleys and cross babbling streams.
- What’s the mobile phone signal like?
Dolgoch Mill Cottages are located in an idyllic country setting with stunning scenery but mobile phone coverage will be dependent on your provider. As at September 2019 O2 customers (including Tesco Mobile and Lycamobile who all use the O2 network) should get good coverage anywhere in and around the cottages. Please don’t expect any reception in the cottages if you are with any other provider. However, depending on your provider, you may be able to get a signal in the courtyard or further up the driveway, or a five minute walk west. Some mobile phone providers offer calls and text over WiFi so if you have the appropriate App configured on your Smartphone this will allow you to make or receive phone calls and text within the cottages over our free WiFi.
- Do you have broadband?
Yes, Dolgoch Mill Cottages have broadband for WiFi activities. However, we are in the countryside and broadband bandwidth can be occasionally intermittent. There should be at the very least 10 Mbps per cottage although the actually capacity can be impacted by the number of people staying and using WiFi across the cottages.